Discovery Insure: Call Center Agent

Location: Sandton

Content

This Internship’s core focus will be Customer Care (attending to and managing correspondence pools)

Qualification

  •  Degree / Diploma in Communication

Responsibilities

  •  Managing the InsureClaims inbox and InsureComplaints inbox
  •  Emailing and liaising with persons within the business, clients and brokers to finalize and resolve queries and / or complaints
  •  Perform any other related functions requested by Management

Competencies

  •  Ability to plan, organize and control own work effort
  •  Able to operate in a pressurized environment
  •  Communication – communicates clearly and professionally
  •  Interpersonal skills – relates well to diverse people
  •  Detail orientation – accurately captures or communicates information

How To Apply

Apply for the Discovery Administrator Graduate / Internship Programme

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